Frequency Asked Questions

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Frequently asked questions

Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact us here

Within five working days. Plenty of time to arrange a group surf session to show off your sick new sock!
Shipping rates can vary depending on your region and are calculated at checkout. Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.
We ship anywhere within the UK.

We hope that you never have to see this, but if you're not 100% happy with your sock, we’ll either replace or refund your purchase without question. Please let us know at refunds@osseyofficial.com, and we’ll do everything we can to make it right.

Our socks are slightly over-sized to ensure complete coverage of your board and accommodate our unique tail guard design. So choose your sock the same size as your board, if it’s not an exact match, go up to the next closest size. The drawstring cord and tailored curve ensure any slack is taken up when the sock is pulled closed.

We’re currently working on our next set of designs to fit longboard shapes, if your interested in a hardened sock for a longboard, please sign up to our mailing list for regular updates. Or get in touch with us at contact@osseyofficial.com, we’d love to chat about our upcoming designs and get your feedback!
The short answer…. Almost Certainly..

We spent a lot of time researching and testing various blends of recycled polyester / spandex blends for this very reason. To give the ultra stretch properties needed to accommodate the widest of boards, whilst keeping a snug fit on the more narrower.

Our bags can comfortably fit a board 23 ¼ ″ wide with stretch to spare. If you have a board wider than this, please send us a picture alongside the dimensions to contact@osseyofficial.com and we’ll check it out.

You bet there is! Boards can be placed in the sock with the fins in - no need to remove them after a hard day's shredding.

If your board is going to stay in the sock for a long time, we recommend removing the fins and storing them in the internal pocket. There’s plenty of space in there for a couple of sets.
Each sock is packaged in 100% recyclable paper packaging. You can take the sock out and place the packaging straight in the bin… the recycle bin that is!

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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure. Learn more about our store's safe checkout experience (powered by Shopify) here.

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We accept payments from major credit card companies like Visa, Mastercard, and American Express.

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